Please read these Terms of Service (“Terms”) carefully before using the cloudxdocs.com website and its associated online document converters, editors, AI-powered document processing tools, and any related services (collectively, the “Service”), operated by E-iceblue Cloud Co., Ltd. (“us,” “we,” or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not use the Service.
You must be at least 13 years old, or the age of majority in your jurisdiction, to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You are solely responsible for safeguarding your account credentials, passwords, access tokens, and any other authentication information used to access the Service. You are also solely responsible for all activities that occur under your account.
If you suspect unauthorized access or use, please contact us immediately.
You retain all rights to the documents, files, text, images, and other content that you upload or process through the Service (“User Content”). You are solely responsible for ensuring that you have the necessary rights, permissions, and legal authority to upload and process your User Content.
You grant us a limited, non-exclusive, royalty-free license to access and process your User Content solely as necessary to provide the Service and comply with applicable law.
We will not use your User Content to train our underlying AI models without your explicit consent.
We do not claim ownership of AI-generated output created for you through the Service. To the extent we have any rights in such output, we assign those rights to you, subject to your compliance with these Terms and applicable law.
AI systems may generate similar or substantially similar output for different users based on similar instructions. We do not guarantee the exclusivity, originality, or uniqueness of any AI-generated content.
You are responsible for reviewing and using AI-generated output in compliance with applicable law and third-party rights.
The Service, including its website, software, user interface, design, technology, trademarks, and related materials, is owned by us. Except for the limited right to use the Service as intended, these Terms do not grant you any rights in our intellectual property.
If you believe content on the Service infringes your copyright, please send a written notice to us, including:
We may remove or disable access to material in response to a valid notice and may terminate accounts of repeat infringers.
Some features of the Service may be offered for free, while certain features or plans may be offered on a periodic subscription basis. Any applicable fees, plan details, usage limits, billing cycle, renewal terms, and payment terms will be displayed at the time of purchase or in the applicable order form.
Subscriptions do not automatically renew unless you expressly choose or enable automatic renewal at checkout or in the applicable order form. If you choose automatic renewal, your subscription will renew at the end of each billing cycle until canceled, and you authorize us and our payment processors to charge the applicable subscription fees, taxes, and related charges on a recurring basis.
You may cancel automatic renewal before the next renewal date through your account settings or other cancellation method provided by us. Canceling automatic renewal stops future renewal charges but does not automatically provide a refund for the current billing period, unless required by applicable law or expressly stated by us.
If you do not choose automatic renewal, your subscription will expire at the end of the purchased subscription period unless you renew it manually.
Except where required by applicable law or expressly stated by us, payments are non-refundable once the paid service has been activated, delivered, or used. Refund requests based on severe, verified technical issues that prevent access to core features may be considered at our sole discretion. Dissatisfaction with AI output does not constitute a technical issue.
You agree not to use the Service to:
We may investigate suspected violations of these Terms and may remove content or suspend, restrict, or terminate your access to the Service or your account if we reasonably believe that a violation has occurred, your use creates legal, security, or operational risk, or such action is required by applicable law.
Upon termination of your account, we may delete your account data and any User Content stored in connection with it. Sections 3 (User Content and AI Output), 4 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), and 13 (Governing Law and Dispute Resolution) survive termination of these Terms.
Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy. By using the Service, you acknowledge that we may process personal information as described in our Privacy Policy.
The service is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of the service.
You acknowledge that AI-generated output may be inaccurate, incomplete, or unsuitable for your intended purpose, and you are solely responsible for reviewing any output before relying on it.
In no event shall we be liable for any indirect, incidental, special, or consequential damages. To the maximum extent permitted by law, our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless us, our officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your violation of these Terms; (c) your violation of any third party’s rights, including intellectual property or privacy rights; or (d) your use or misuse of AI-generated or converted output — except to the extent such claim arises from our violation of a third party’s intellectual property rights.
We reserve the right to modify these Terms at any time. We will use commercially reasonable efforts to notify you of material changes, which will become effective immediately upon posting unless otherwise stated. By continuing to use the Service, you agree to the revised terms.
These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-law rules.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith informal negotiation. If the dispute is not resolved within thirty (30) days, it shall be submitted to one arbitrator in binding, individual arbitration within the State of New York, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). YOU AND WE EACH AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR REPRESENTATIVE ACTION.
If you have questions or wish to submit a copyright notice, please contact us at: